{"id":2775,"date":"2021-09-08T09:16:48","date_gmt":"2021-09-08T12:16:48","guid":{"rendered":"https:\/\/resumopolitico.blog.br\/?p=2775"},"modified":"2021-09-08T09:21:47","modified_gmt":"2021-09-08T12:21:47","slug":"2775","status":"publish","type":"post","link":"https:\/\/resumopolitico.com.br\/?p=2775","title":{"rendered":"Procon Macei\u00f3 alerta consumidores sobre produtos comprados pela internet"},"content":{"rendered":"
\n

Desde o come\u00e7o da pandemia e o isolamento social, as compras on-line trouxeram facilidade e versatilidade \u00e0 vida do consumidor. Mesmo sendo um servi\u00e7o funcional, existem dois fatores importantes envolvidos neste tipo de compra: o prazo de entrega e a chegada do produto. Muitas vezes, a mercadoria sofre o chamado desvio postal e n\u00e3o \u00e9 recebida pelo comprador.<\/p>\n

\"\"<\/p>\n

Caso isso ocorra, o consumidor tem algumas op\u00e7\u00f5es. A primeira \u00e9 exigir o cumprimento for\u00e7ado do produto, pode ainda aceitar outro produto ou presta\u00e7\u00e3o de servi\u00e7o equivalente e, em \u00faltimo caso, rescindir o contrato, com direito \u00e0 restitui\u00e7\u00e3o de quantia eventualmente antecipada, bem como danos morais, dependendo do caso.<\/p>\n

Pensando na seguran\u00e7a dos consumidores e para evitar esse desvio, o Procon Macei\u00f3 d\u00e1 algumas dicas para os consumidores tomarem algumas medidas de prote\u00e7\u00e3o:<\/p>\n

\u25cf Entrar em contato com a empresa respons\u00e1vel por meio de SAC, telefone ou mensagem quando verificar que a entrega est\u00e1 atrasada;<\/p>\n

\u25cf Se a quest\u00e3o n\u00e3o for solucionada pela empresa, formalizar a reclama\u00e7\u00e3o no Procon, via correios, presencial ou eletronicamente;<\/p>\n

\u25cf Caso o problema n\u00e3o seja resolvido de nenhuma dessas formas, o consumidor ainda pode procurar o Juizado Especial C\u00edvel, para registrar a reclama\u00e7\u00e3o verbalmente ou por escrito.<\/p>\n

Atendimentos<\/strong><\/p>\n

Para realizar den\u00fancias ou obter mais informa\u00e7\u00f5es e orienta\u00e7\u00f5es, o consumidor pode entrar em contato pelos telefones 0800 082 4567 ou no WhatsApp (82) 98882-8326.<\/p>\n

Para quem prefere atendimento de forma presencial, pode se dirigir em qualquer uma das unidades do Procon Macei\u00f3: no Centro Universit\u00e1rio Uninassau, no bairro Farol; na sede da antiga FAT, atual Centro Universit\u00e1rio M\u00e1rio Pontes Juc\u00e1 (UMJ), no Barro Duro; e na sede do Procon Macei\u00f3, na Rua Dr. Pedro Monteiro, 47, no Centro de Macei\u00f3.<\/p>\n

O hor\u00e1rio de funcionamento na sede do Procon Macei\u00f3 \u00e9 de 8h \u00e0s 14h, de segunda a sexta-feira. J\u00e1 os n\u00facleos da UMJ e Uninassau est\u00e3o abertos ao p\u00fablico das 8h \u00e0s 13h, de segunda a sexta-feira.<\/p>\n

Para formalizar as den\u00fancias, \u00e9 necess\u00e1rio entregar as c\u00f3pias do RG, CPF, comprovante de resid\u00eancia e demais documentos que forem necess\u00e1rios para embasar as reclama\u00e7\u00f5es de abuso aos direitos do consumidor.<\/p>\n

Nicolle Salazar \/ Ascom Procon<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Desde o come\u00e7o da pandemia e o isolamento social, as compras on-line trouxeram facilidade e versatilidade \u00e0 vida do consumidor. Mesmo sendo um servi\u00e7o funcional, existem dois fatores importantes envolvidos neste tipo de compra: o prazo de entrega e a chegada do produto. Muitas vezes, a mercadoria sofre o chamado desvio postal e n\u00e3o \u00e9 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[66],"tags":[],"class_list":["post-2775","post","type-post","status-publish","format-standard","hentry","category-alagoas"],"yoast_head":"\nProcon Macei\u00f3 alerta consumidores sobre produtos comprados pela internet - Resumo Pol\u00edtico<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/resumopolitico.com.br\/?p=2775\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Procon Macei\u00f3 alerta consumidores sobre produtos comprados pela internet - Resumo Pol\u00edtico\" \/>\n<meta property=\"og:description\" content=\"Desde o come\u00e7o da pandemia e o isolamento social, as compras on-line trouxeram facilidade e versatilidade \u00e0 vida do consumidor. 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