{"id":35629,"date":"2026-03-13T17:01:05","date_gmt":"2026-03-13T20:01:05","guid":{"rendered":"https:\/\/resumopolitico.com.br\/?p=35629"},"modified":"2026-03-13T17:02:19","modified_gmt":"2026-03-13T20:02:19","slug":"35629","status":"publish","type":"post","link":"https:\/\/resumopolitico.com.br\/?p=35629","title":{"rendered":"Procon Macei\u00f3 lan\u00e7a Cartilha Direitos e Deveres dos Consumidores"},"content":{"rendered":"<p>Material refor\u00e7a orienta\u00e7\u00f5es sobre garantias, compras online, deveres e canais de atendimento educativo do \u00d3rg\u00e3o<\/p>\n<p data-base-font=\"18\"><span dir=\"auto\">Em comemora\u00e7\u00e3o \u00e0s M\u00e3es do Consumidor, realizada em mar\u00e7o, o Procon Macei\u00f3 lan\u00e7ou a\u00a0<\/span><em data-base-font=\"18\"><span dir=\"auto\">Cartilha Direitos e Deveres dos Consumidores<\/span><\/em><span dir=\"auto\">\u00a0, um material educativo que re\u00fane informa\u00e7\u00f5es essenciais para orientar a popula\u00e7\u00e3o sobre garantias, pr\u00e1ticas abusivas, compras online e responsabilidades nas rela\u00e7\u00f5es de consumo. Acesse a Cartilha\u00a0<\/span><a href=\"https:\/\/cdnpm.dhost.cloud\/imagens\/Cartilha-Direitos-e-Deveres-do-Consumidor-2026-1.pdf\" data-base-font=\"18\"><span dir=\"auto\">aqui<\/span><\/a><span dir=\"auto\">\u00a0.<\/span><\/p>\n<p data-base-font=\"18\"><span dir=\"auto\">A cartilha destaca direitos fundamentais previstos no C\u00f3digo de Defesa do Consumidor, como a troca ou solu\u00e7\u00e3o para produtos com defeito, que devem ocorrer no prazo de at\u00e9 30 dias. Caso o problema n\u00e3o seja resolvido nesse per\u00edodo, o consumidor pode optar pela substitui\u00e7\u00e3o do produto, abatimento proporcional do valor ou devolu\u00e7\u00e3o do dinheiro.<\/span><\/p>\n<p data-base-font=\"18\"><span dir=\"auto\">O material tamb\u00e9m refor\u00e7a o direito ao arrependimento em compras realizadas fora do estabelecimento comercial, como pela internet, telefone ou cat\u00e1logo. Nesses casos, o consumidor pode desistir da compra em at\u00e9 sete dias, com direito ao reembolso total, incluindo frete e demais taxas.<\/span><\/p>\n<p data-base-font=\"18\"><span dir=\"auto\">Outro ponto abordado \u00e9 a exclus\u00e3o da venda casada, pr\u00e1tica abusiva que obriga o consumidor a adquirir um produto ou servi\u00e7o para ter acesso a outro. A cartilha ainda orienta sobre o direito \u00e0 informa\u00e7\u00e3o clara e adequada, incluindo pre\u00e7o, caracter\u00edsticas, riscos, validade e condi\u00e7\u00f5es de uso dos produtos e servi\u00e7os.<\/span><\/p>\n<p data-base-font=\"18\"><span dir=\"auto\">Al\u00e9m dos direitos, o documento enfatiza os deveres do consumidor, como ler contratos antes de concordar, agir com boa-f\u00e9, cumprir prazos e pagamentos, guardar comprovantes e denunciar pr\u00e1ticas abusivas aos \u00f3rg\u00e3os competentes.<\/span><\/p>\n<p data-base-font=\"18\"><span dir=\"auto\">A diretora executiva do Procon Macei\u00f3, Cec\u00edlia Wanderley, destacou a import\u00e2ncia da iniciativa como instrumento de educa\u00e7\u00e3o e preven\u00e7\u00e3o. &#8220;Nosso objetivo \u00e9 fortalecer a educa\u00e7\u00e3o para o consumo. Quando o cidad\u00e3o conhece seus direitos e deveres, ele evita preju\u00edzos e contribui para rela\u00e7\u00f5es de consumo mais equilibradas. A cartilha \u00e9 uma ferramenta simples, acess\u00edvel e que pode ser consultada sempre que surja uma d\u00favida&#8221;, disse.<\/span><\/p>\n<p data-base-font=\"18\"><span dir=\"auto\">A publica\u00e7\u00e3o tamb\u00e9m apresenta os principais servi\u00e7os oferecidos pelo \u00f3rg\u00e3o, como orienta\u00e7\u00f5es, consulta ao SPC\/Serasa, renegocia\u00e7\u00e3o de d\u00edvidas, atendimento do N\u00facleo de Apoio ao Superendividado, fiscaliza\u00e7\u00f5es e abertura de reclama\u00e7\u00f5es. O atendimento do Procon Macei\u00f3 \u00e9 realizado de segunda a sexta-feira, das 8h \u00e0s 16h, por meio do telefone gratuito 0800 082 4567 e pelo WhatsApp (82) 98882-8326.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Material refor\u00e7a orienta\u00e7\u00f5es sobre garantias, compras online, deveres e canais de atendimento educativo do \u00d3rg\u00e3o Em comemora\u00e7\u00e3o \u00e0s M\u00e3es do Consumidor, realizada em mar\u00e7o, o Procon Macei\u00f3 lan\u00e7ou a\u00a0Cartilha Direitos e Deveres dos Consumidores\u00a0, um material educativo que re\u00fane informa\u00e7\u00f5es essenciais para orientar a popula\u00e7\u00e3o sobre garantias, pr\u00e1ticas abusivas, compras online e responsabilidades nas rela\u00e7\u00f5es [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":35630,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[66,104],"tags":[],"class_list":["post-35629","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-alagoas","category-destaque"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Procon Macei\u00f3 lan\u00e7a Cartilha Direitos e Deveres dos Consumidores - Resumo Pol\u00edtico<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/resumopolitico.com.br\/?p=35629\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Procon Macei\u00f3 lan\u00e7a Cartilha Direitos e Deveres dos Consumidores - Resumo Pol\u00edtico\" \/>\n<meta property=\"og:description\" content=\"Material refor\u00e7a orienta\u00e7\u00f5es sobre garantias, compras online, deveres e canais de atendimento educativo do \u00d3rg\u00e3o Em comemora\u00e7\u00e3o \u00e0s M\u00e3es do Consumidor, realizada em mar\u00e7o, o Procon Macei\u00f3 lan\u00e7ou a\u00a0Cartilha Direitos e Deveres dos Consumidores\u00a0, um material educativo que re\u00fane informa\u00e7\u00f5es essenciais para orientar a popula\u00e7\u00e3o sobre garantias, pr\u00e1ticas abusivas, compras online e responsabilidades nas rela\u00e7\u00f5es [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/resumopolitico.com.br\/?p=35629\" \/>\n<meta property=\"og:site_name\" content=\"Resumo Pol\u00edtico\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-13T20:01:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-13T20:02:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/resumopolitico.com.br\/wp-content\/uploads\/2026\/03\/WhatsApp-Image-2026-03-13-at-14.53.40.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"850\" \/>\n\t<meta property=\"og:image:height\" content=\"560\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"resumopolitico\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"resumopolitico\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/?p=35629#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/?p=35629\"},\"author\":{\"name\":\"resumopolitico\",\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/#\\\/schema\\\/person\\\/8e54285779750ca1eb5d54a40785d6f3\"},\"headline\":\"Procon Macei\u00f3 lan\u00e7a Cartilha Direitos e Deveres dos Consumidores\",\"datePublished\":\"2026-03-13T20:01:05+00:00\",\"dateModified\":\"2026-03-13T20:02:19+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/?p=35629\"},\"wordCount\":418,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/?p=35629#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/resumopolitico.com.br\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/WhatsApp-Image-2026-03-13-at-14.53.40.jpeg\",\"articleSection\":[\"Alagoas\",\"Destaque\"],\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/resumopolitico.com.br\\\/?p=35629#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/?p=35629\",\"url\":\"https:\\\/\\\/resumopolitico.com.br\\\/?p=35629\",\"name\":\"Procon Macei\u00f3 lan\u00e7a Cartilha Direitos e Deveres dos Consumidores - Resumo Pol\u00edtico\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/?p=35629#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/?p=35629#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/resumopolitico.com.br\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/WhatsApp-Image-2026-03-13-at-14.53.40.jpeg\",\"datePublished\":\"2026-03-13T20:01:05+00:00\",\"dateModified\":\"2026-03-13T20:02:19+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/#\\\/schema\\\/person\\\/8e54285779750ca1eb5d54a40785d6f3\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/?p=35629#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/resumopolitico.com.br\\\/?p=35629\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/?p=35629#primaryimage\",\"url\":\"https:\\\/\\\/resumopolitico.com.br\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/WhatsApp-Image-2026-03-13-at-14.53.40.jpeg\",\"contentUrl\":\"https:\\\/\\\/resumopolitico.com.br\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/WhatsApp-Image-2026-03-13-at-14.53.40.jpeg\",\"width\":850,\"height\":560},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/?p=35629#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/resumopolitico.com.br\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Procon Macei\u00f3 lan\u00e7a Cartilha Direitos e Deveres dos Consumidores\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/#website\",\"url\":\"https:\\\/\\\/resumopolitico.com.br\\\/\",\"name\":\"Resumo Pol\u00edtico\",\"description\":\"Resumo Pol\u00edtico\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/resumopolitico.com.br\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/resumopolitico.com.br\\\/#\\\/schema\\\/person\\\/8e54285779750ca1eb5d54a40785d6f3\",\"name\":\"resumopolitico\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"\\\/\\\/www.gravatar.com\\\/avatar\\\/964d308c93aaf0c33319e9a3bc3b8ac5?s=96&#038;r=g&#038;d=mm\",\"url\":\"\\\/\\\/www.gravatar.com\\\/avatar\\\/964d308c93aaf0c33319e9a3bc3b8ac5?s=96&#038;r=g&#038;d=mm\",\"contentUrl\":\"\\\/\\\/www.gravatar.com\\\/avatar\\\/964d308c93aaf0c33319e9a3bc3b8ac5?s=96&#038;r=g&#038;d=mm\",\"caption\":\"resumopolitico\"},\"sameAs\":[\"http:\\\/\\\/resumopolitico.com.br\"],\"url\":\"https:\\\/\\\/resumopolitico.com.br\\\/?bp_members=1&bp_member=resumopoliticoprofile\\\/home\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Procon Macei\u00f3 lan\u00e7a Cartilha Direitos e Deveres dos Consumidores - Resumo Pol\u00edtico","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/resumopolitico.com.br\/?p=35629","og_locale":"pt_BR","og_type":"article","og_title":"Procon Macei\u00f3 lan\u00e7a Cartilha Direitos e Deveres dos Consumidores - Resumo Pol\u00edtico","og_description":"Material refor\u00e7a orienta\u00e7\u00f5es sobre garantias, compras online, deveres e canais de atendimento educativo do \u00d3rg\u00e3o Em comemora\u00e7\u00e3o \u00e0s M\u00e3es do Consumidor, realizada em mar\u00e7o, o Procon Macei\u00f3 lan\u00e7ou a\u00a0Cartilha Direitos e Deveres dos Consumidores\u00a0, um material educativo que re\u00fane informa\u00e7\u00f5es essenciais para orientar a popula\u00e7\u00e3o sobre garantias, pr\u00e1ticas abusivas, compras online e responsabilidades nas rela\u00e7\u00f5es [&hellip;]","og_url":"https:\/\/resumopolitico.com.br\/?p=35629","og_site_name":"Resumo Pol\u00edtico","article_published_time":"2026-03-13T20:01:05+00:00","article_modified_time":"2026-03-13T20:02:19+00:00","og_image":[{"width":850,"height":560,"url":"https:\/\/resumopolitico.com.br\/wp-content\/uploads\/2026\/03\/WhatsApp-Image-2026-03-13-at-14.53.40.jpeg","type":"image\/jpeg"}],"author":"resumopolitico","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"resumopolitico","Est. tempo de leitura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/resumopolitico.com.br\/?p=35629#article","isPartOf":{"@id":"https:\/\/resumopolitico.com.br\/?p=35629"},"author":{"name":"resumopolitico","@id":"https:\/\/resumopolitico.com.br\/#\/schema\/person\/8e54285779750ca1eb5d54a40785d6f3"},"headline":"Procon Macei\u00f3 lan\u00e7a Cartilha Direitos e Deveres dos Consumidores","datePublished":"2026-03-13T20:01:05+00:00","dateModified":"2026-03-13T20:02:19+00:00","mainEntityOfPage":{"@id":"https:\/\/resumopolitico.com.br\/?p=35629"},"wordCount":418,"commentCount":0,"image":{"@id":"https:\/\/resumopolitico.com.br\/?p=35629#primaryimage"},"thumbnailUrl":"https:\/\/resumopolitico.com.br\/wp-content\/uploads\/2026\/03\/WhatsApp-Image-2026-03-13-at-14.53.40.jpeg","articleSection":["Alagoas","Destaque"],"inLanguage":"pt-BR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/resumopolitico.com.br\/?p=35629#respond"]}]},{"@type":"WebPage","@id":"https:\/\/resumopolitico.com.br\/?p=35629","url":"https:\/\/resumopolitico.com.br\/?p=35629","name":"Procon Macei\u00f3 lan\u00e7a Cartilha Direitos e Deveres dos Consumidores - Resumo Pol\u00edtico","isPartOf":{"@id":"https:\/\/resumopolitico.com.br\/#website"},"primaryImageOfPage":{"@id":"https:\/\/resumopolitico.com.br\/?p=35629#primaryimage"},"image":{"@id":"https:\/\/resumopolitico.com.br\/?p=35629#primaryimage"},"thumbnailUrl":"https:\/\/resumopolitico.com.br\/wp-content\/uploads\/2026\/03\/WhatsApp-Image-2026-03-13-at-14.53.40.jpeg","datePublished":"2026-03-13T20:01:05+00:00","dateModified":"2026-03-13T20:02:19+00:00","author":{"@id":"https:\/\/resumopolitico.com.br\/#\/schema\/person\/8e54285779750ca1eb5d54a40785d6f3"},"breadcrumb":{"@id":"https:\/\/resumopolitico.com.br\/?p=35629#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/resumopolitico.com.br\/?p=35629"]}]},{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/resumopolitico.com.br\/?p=35629#primaryimage","url":"https:\/\/resumopolitico.com.br\/wp-content\/uploads\/2026\/03\/WhatsApp-Image-2026-03-13-at-14.53.40.jpeg","contentUrl":"https:\/\/resumopolitico.com.br\/wp-content\/uploads\/2026\/03\/WhatsApp-Image-2026-03-13-at-14.53.40.jpeg","width":850,"height":560},{"@type":"BreadcrumbList","@id":"https:\/\/resumopolitico.com.br\/?p=35629#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/resumopolitico.com.br\/"},{"@type":"ListItem","position":2,"name":"Procon Macei\u00f3 lan\u00e7a Cartilha Direitos e Deveres dos Consumidores"}]},{"@type":"WebSite","@id":"https:\/\/resumopolitico.com.br\/#website","url":"https:\/\/resumopolitico.com.br\/","name":"Resumo Pol\u00edtico","description":"Resumo Pol\u00edtico","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/resumopolitico.com.br\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Person","@id":"https:\/\/resumopolitico.com.br\/#\/schema\/person\/8e54285779750ca1eb5d54a40785d6f3","name":"resumopolitico","image":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"\/\/www.gravatar.com\/avatar\/964d308c93aaf0c33319e9a3bc3b8ac5?s=96&#038;r=g&#038;d=mm","url":"\/\/www.gravatar.com\/avatar\/964d308c93aaf0c33319e9a3bc3b8ac5?s=96&#038;r=g&#038;d=mm","contentUrl":"\/\/www.gravatar.com\/avatar\/964d308c93aaf0c33319e9a3bc3b8ac5?s=96&#038;r=g&#038;d=mm","caption":"resumopolitico"},"sameAs":["http:\/\/resumopolitico.com.br"],"url":"https:\/\/resumopolitico.com.br\/?bp_members=1&bp_member=resumopoliticoprofile\/home\/"}]}},"_links":{"self":[{"href":"https:\/\/resumopolitico.com.br\/index.php?rest_route=\/wp\/v2\/posts\/35629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/resumopolitico.com.br\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/resumopolitico.com.br\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/resumopolitico.com.br\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/resumopolitico.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=35629"}],"version-history":[{"count":2,"href":"https:\/\/resumopolitico.com.br\/index.php?rest_route=\/wp\/v2\/posts\/35629\/revisions"}],"predecessor-version":[{"id":35632,"href":"https:\/\/resumopolitico.com.br\/index.php?rest_route=\/wp\/v2\/posts\/35629\/revisions\/35632"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/resumopolitico.com.br\/index.php?rest_route=\/wp\/v2\/media\/35630"}],"wp:attachment":[{"href":"https:\/\/resumopolitico.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=35629"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/resumopolitico.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=35629"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/resumopolitico.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=35629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}